Managed IT in Cumming, explained

You hand day-to-day care of your PCs, network, logins, security and backup to one outside team on a monthly plan. The cost covers prevention as well as fixes, so problems don't come with their own invoice.

The whole county: Cumming, South Forsyth, Halcyon, Vickery, Midway, Big Creek, Coal Mountain, the Lake Lanier side and everything along GA-400. On-site work is handled by engineers from our Alpharetta office.

A senior engineer replies within one business day to anyone who reaches out. Client agreements list response times for each priority level, and the typical ticket is closed remotely before closing time.

Headcount, device count and the services you want set the number. You'll see one flat monthly figure on paper after the review, and any one-off project gets its own quote first.

The term and exit terms are explained line by line before anything is signed. If a client wants to leave, it should be because of the service, and we want to earn the renewal instead.

Yes. A common split: your employee handles walk-up requests while we run security tools, monitoring, backups and bigger jobs. The division of duties goes into the agreement.

We put the HIPAA Security Rule's technical safeguards in place, including access control, encryption, audit logs and backups, and document them for your risk analysis. Policies and training records remain the practice's responsibility.

We check which providers serve your address, fix in-office problems like weak Wi-Fi or old routers, and add a second line or cellular backup when outages would stop work.

Infected devices come off the network first. Then we trace how far it spread, rebuild from copies the attacker couldn't reach and walk you through any calls you owe your carrier, bank, customers or patients.

Often, but not always. Files and email usually move well to Microsoft 365. Certain estimating, ERP and practice systems still want a dedicated machine, either in your office or in a data center. We check every program before giving advice.